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Hotel Canoe & Suites -
600 Banff Ave 2000,
Banff,
,
CA
Moose Hotel and Suites -
345 Banff Avenue,
Banff,
,
CA
I will contact the supplier later -
Pickup details
The tour begins in Canmore, with additional pickups in Banff. To ensure a smooth and timely departure, please be ready 10 minutes before your designated pickup time at your chosen location.
Canmore Guests: Your pickup marks the official start of the tour.
Banff Guests: Your pickup is approximately 30 minutes after the tour starts in Canmore (to allow travel from Canmore).
Pickup times vary by locationâplease refer to your specific pickup time for accurate details. Being ready early helps keep the tour on schedule for everyone!
Start time:
8:00 AM
Additional Info
Service animals allowed
Public transportation options are available nearby
Suitable for all physical fitness levels
Minimum Age: 8 years. Not suitable for children under 8 years old.
You will receive your specific pickup time by email at least 2â3 days prior to your tour date. Please make sure to check for this email, as your pickup time will depend on your selected location.
In order to participate all adults must sign a waiver prior to the tour. A waiver must also be completed by the parent or guardian of any child under the age of 18. Failure to complete the waiver will result in the cancellation of your tour.
No-shows, missed departures, or unused services are non-refundable.
Ice skating at Lake Louise is weather-dependent and typically only available until mid-April, depending on conditions.
Participants should be fit and healthy enough to hike the trail at Johnston Canyon, as the paths can be icy and uneven, especially in winter. The hike to the Lower Falls is 1.2 km one way with a 50 m elevation gain, taking about 1 hour round trip. This section includes some gentle inclines and a series of narrow walkways suspended along the canyon walls, offering stunning views of the icy creek below. Youâll pass through a short, low-ceilinged cave to get an up-close view of the frozen waterfall. For those continuing to the Upper Falls, be prepared for a longer, more challenging trek of 2.5 km one way with a 120 m elevation gain, which takes approximately 2 hours round trip. This section features steeper inclines, switchbacks, and additional lookout points with panoramic views of the towering ice walls and snow-draped forest. Ice cleats and hiking poles are provided for better traction, but sturdy, insulated boots are highly recommended. Please dress warmly and be prepared for cold, snowy conditions.
Cancellation Policy
You can cancel up to 24 Hours in advance of the experience for a full refund.
For a full refund, you must cancel at least 24 Hours before the experienceâs start time.
If you cancel less than 24 Hours before the experienceâs start time, the amount you paid will not be refunded.
Any changes made less than 24 Hours before the experienceâs start time will not be accepted.
Cut-off times are based on the experienceâs local time.
This experience requires good weather. If itâs canceled due to poor weather, youâll be offered a different date or a full refund.
This experience requires a minimum number of travelers. If itâs canceled because the minimum isnât met, youâll be offered a different date/experience or a full refund.
