We guarantee the lowest price on all 200,000+ experiences we sell. If you find the same product cheaper within three days of booking or while you're in your destination, we'll refund the difference.
It's Easy To Do
Gather your information
Assemble your Viator Booking Number or Itinerary Reference Number and the proof of the lower price you found.
Send it to us
Email priceguarantee@viator.com with the documents, your name, and your home address.
We'll review
We'll examine your materials and get in touch as soon as we can.
Receive your refund
If everything checks out, we'll refund you the difference between the two prices.
Venture into the mayan jungle and be a part of nature as you live the most thrilling adventure riding a 4X4 Can-Am ATVs 450 c.c. into the mayan jungle, the only two passenger approved in the destination.
Dive into the turquoise waters of Mexican Caribbean surrounded by exotic marine life.
Fly through the jungle canopy in one of our different flight modes on a thrilling zipline ride and swim in a refreshing underground river with crystal clear waters.
Secrets Akumal Riviera Maya -
Carretera Federal 307 Km 254 + 600,
Akumal,
77760,
Mexico
The Yucatan Playa Del Carmen, Tapestry Collection By Hilton -
Avenida 1 Norte,
Entre 30 y 32 Gonzalo Guerrero,
MX,
Quintana Roo
Breathless Riviera Cancun Resort & Spa -
Carretera Cancun-Puerto Morelos,
KM 27. 5,
Quintana Roo,
Sm. 12
El Dorado Seaside Suites -
Carr. Cancun - Tulum Km. 95,
El Dorado,
77733,
Mexico
TRS Yucatan Hotel -
Carretera Chetumal-Puerto Juarez,
Grand Palladium Hotels & Resort,
Mexico,
Grand Palladium
I will contact the supplier later -
Pickup details
The time in your ticket is not your pick up from the hotel, just an estimated time. We will confirm 1 or 2 days before your activity start via text message, whatsapp or email.
Start time:
8:00 AM
Additional Info
Public transportation options are available nearby
Not recommended for travelers with spinal injuries
Not recommended for pregnant travelers
Not recommended for travelers with poor cardiovascular health
Travelers should have at least a moderate level of physical fitness
Cancellation Policy
You can cancel up to 24 Hours in advance of the experience for a full refund.
For a full refund, you must cancel at least 24 Hours before the experienceâs start time.
If you cancel less than 24 Hours before the experienceâs start time, the amount you paid will not be refunded.
Any changes made less than 24 Hours before the experienceâs start time will not be accepted.
Cut-off times are based on the experienceâs local time.
