We guarantee the lowest price on all 200,000+ experiences we sell. If you find the same product cheaper within three days of booking or while you're in your destination, we'll refund the difference.
It's Easy To Do
Gather your information
Assemble your Viator Booking Number or Itinerary Reference Number and the proof of the lower price you found.
Send it to us
Email priceguarantee@viator.com with the documents, your name, and your home address.
We'll review
We'll examine your materials and get in touch as soon as we can.
Receive your refund
If everything checks out, we'll refund you the difference between the two prices.
We'll meet in front of the Starbucks at the Hyatt hotel in downtown.
End point
This activity ends back at the meeting point.
Pickup details
I can pick you up from downtown Vancouver, east Vancouver or Burnaby; otherwise we can meet at a central location and drive to our trail.
Additional Info
Public transportation options are available nearby
Not recommended for pregnant travelers
Not recommended for travelers with poor cardiovascular health
Travelers should have at least a moderate level of physical fitness
Operates in all weather conditions, please dress appropriately
Cancellation Policy
You can cancel up to 24 Hours in advance of the experience for a full refund.
For a full refund, you must cancel at least 24 Hours before the experienceâs start time.
If you cancel less than 24 Hours before the experienceâs start time, the amount you paid will not be refunded.
Any changes made less than 24 Hours before the experienceâs start time will not be accepted.
Cut-off times are based on the experienceâs local time.
This experience requires good weather. If itâs canceled due to poor weather, youâll be offered a different date or a full refund.
This experience requires a minimum number of travelers. If itâs canceled because the minimum isnât met, youâll be offered a different date/experience or a full refund.
